Shipping policy
Shipping & Logistics Partners
To ensure fast and reliable delivery, we work with leading logistics partners.
- Shipping within Germany: DHL
- International Shipping: DHL Warenpost Premium or GLS
As soon as your order is on its way, you will receive a shipping confirmation by email with a tracking number, allowing you to track the status of your delivery online at any time.
Shipping within Germany
- Cost: Free
- Delivery time: Usually 1-2 business days
- Packstation: Delivery to DHL Packstations is easily possible.
International Shipping
European Union (EU):
- DHL Warenpost Premium: Free (with tracking, direct delivery to the shipping address)
- GLS: 3 € (Delivery is generally made to a parcel shop)
- Delivery time: approx. 4-7 business days
- Attention: We do NOT ship to France.
Switzerland:
- Shipping method: DHL Warenpost Premium
- Cost: Free
- Delivery time: approx. 5-7 business days
Norway:
- Shipping method: DHL Warenpost Premium
- Cost: Free
- Delivery time: approx. 5-7 business days
Important notice for deliveries outside the EU:
Please note that for deliveries to countries outside the European Union, additional customs duties, taxes, and import fees may apply. These costs are levied by the respective customs authorities of your country and are to be borne by the recipient. They are not included in our invoice amounts and will not be refunded by us.
Please note that for deliveries to countries outside the European Union, additional customs duties, taxes, and import fees may apply. These costs are levied by the respective customs authorities of your country and are to be borne by the recipient. They are not included in our invoice amounts and will not be refunded by us.